Managed Services typically refers to the outsourcing of management responsibilities for IT infrastructure. Typically, specialist IT organisation provide service and support to client owned infrastructure using remote access, or more traditionaly with on-site service visits.
This enables clients to realise savings relating to retaining IT specialists in their own payroll, and provides accountability.
Our managed services go one step further to reduce cost for our clients - we outsource infrastructure also. This allows us to provide enterprise levels of hardware redundancy, and superior service level agreements, at a fraction of what it would normally cost an individual organisation
Typically, to provide a fully redundant hardware solution requires multiple sources of power, a backup generator, fail-safe airconditioning, multiple internet connections, and specialised hardware and software to provide redundant servers.
Our server farm is situated in one of Australia's premier data centres in Sydney, and is protected by multiple levels of redundancy as highlighted above.
The key benefit to our clients is that their managed solution is hosted by our server farm, protected by redundant environmentals, in a physical building that conforms to the highest levels of physical security and is ASIO and Defence Department certified.
NeoTech is a responsive client focused organisation. In any economic climate, no-one likes to spend more money than they need to, and we can help you make your business work smarter.
The types of operation our managed services can include, but are in no way limited to:
- A Legal firm who uses us to provide high availability communications services
- An Online Gaming organisation who uses our uncontended bandwidth to provide a superior gaming experience to Australia and New Zealand's "first person shooter" gaming communities
- A Website developer who provides website hosting and secure e-commerce facilities for their clients
- A software developer uses our server virtualisation to provide secure segregated environments to test and develop solutions, as well as to provide distributed source code management
Call us for a free consultation!